Privacy Policy

This section entitled "Privacy Policy" is intended to inform you of the way in which any personal information you may provide to us, whether on our Site, in our restaurants or by any other means, is handled.

LE PETIT CAFÉ BIARRITZ is committed to handling the data you entrust to us in a transparent, confidential and secure manner.

In the context of processing your personal data, LE PETIT CAFÉ BIARRITZ recognizes the importance of ensuring the protection and security of your Privacy Policy and your personal data, and has established this "Privacy Policy" section in compliance with the strictest criteria for the protection of personal data, as well as any applicable regulations, in particular law n°2018-493 of June 20, 2018 and the General Regulation for Data Protection (hereinafter "RGPD") that came into force on May 25, 2018.

The manner in which your personal data is processed and collected applies to all users of the Site and/or customers of LE PETIT CAFÉ BIARRITZ. We invite you to read it carefully. If you do not agree with the process implemented by LE PETIT CAFÉ BIARRITZ, we ask you not to communicate any personal information about yourself and to stop using the Site. By continuing such communication, you acknowledge that you have been informed of the processing of your personal data and accept it.

The present "Privacy Policy" section may be modified by LE PETIT CAFÉ BIARRITZ at any time and without notice, in particular due to changes in legislation. The new section will apply from the date it is posted on the Site. By communicating personal information after these modifications have been made, you accept the new section.

Therefore, in accordance with the RGPD adopted by the European Parliament on April 14, 2016 and the amended Loi Informatique et Libertés of January 6, 1978, LE PETIT CAFÉ BIARRITZ informs you of the following:

Identity of the data controller

The company SAS ARNI is responsible for the processing of personal data. LE PETIT CAFÉ BIARRITZ is represented by SAS ARNI.

Information collected and use of your personal data by LE PETIT CAFÉ BIARRITZ

We only collect information that is adequate, relevant and limited to what is necessary for the purposes for which it is processed ("data minimisation").

Your personal data may be collected on different occasions:

Visit our website

When you browse our site, information may be recorded or read on your terminal. We use the Google Analytics audience analysis service. The information collected via Google Analytics (including IP address) is used to track the volume, type and pattern of traffic to and from our website in order to improve its design and layout. The information collected also allows us to improve your customer experience by sending you personalised offers that are relevant to your needs.

Making contact

To get in touch with our teams, we collect the following data from the contact form: first and last name, company name, telephone number, e-mail address.

Cookies

LE PETIT CAFÉ BIARRITZ, as publisher of the Website, may install a cookie on the hard disk of your terminal (computer, tablet, mobile...) when you visit our Website.

LE PETIT CAFÉ BIARRITZ uses cookies to enable you to share content on social networks, to provide you with advertising offers in line with your tastes and to find out which pages of the site are visited and how often.

To this end, we collect the following data: navigation path taken by a visitor to our website, length of visit to the Site or page, page from which the visitor leaves the Site, country/region/city of access, type of device, visitor status (new or recurring).

Recipients of personal data

Only LE PETIT CAFÉ BIARRITZ is the recipient of your personal information, as well as its authorized sales and marketing employees, within the limits of their respective responsibilities and in compliance with this section.

LE PETIT CAFÉ BIARRITZ does not market, rent or disclose your personal information to third parties other than companies belonging to its group, its service providers within the European Union, or an administrative or judicial authority that has ordered it to do so.

Security of your personal data

By communicating your personal data, you agree to their collection, transfer and storage for the purposes mentioned in this section. LE PETIT CAFÉ BIARRITZ uses all technical and organizational security measures to ensure the protection of your personal information, in compliance with regulations.

However, despite all these precautions, no data transmission over the Internet is entirely secure. Consequently, any communication of your data will be carried out at your own risk and LE PETIT CAFÉ BIARRITZ cannot be held responsible in the event of intrusion by a third party.

User rights

In application of the law n°2018-493 of 20 June 2018 on the protection of personal data and the RGPD, as a data subject, you have certain rights, which can be exercised by sending an e-mail to: contact@lecafe.fr.

1. Right of access and communication of your personal data

You have the right to obtain confirmation from LE PETIT CAFÉ BIARRITZ as to whether or not your personal data is being processed and, if so, to access it.

Upon request, LE PETIT CAFÉ BIARRITZ will provide you with a copy of your personal data free of charge. An administrative fee may apply if additional copies are requested.

2. Right to portability of your personal data

You have the right to receive your personal data provided to LE PETIT CAFÉ BIARRITZ, in a structured, commonly used and machine-readable format, and to transmit them to another data controller.

3. Right to rectify your personal data

You have the right to ask LE PETIT CAFÉ BIARRITZ to correct any inaccurate personal data. In the event of data correction, LE PETIT CAFÉ BIARRITZ undertakes to notify each recipient to whom this data has been transmitted.

4. Right to have your personal data deleted - "right to be forgotten

You may request the deletion of your personal data, in particular if it is no longer required, if you withdraw your consent, or if it has been processed unlawfully. However, LE PETIT CAFÉ BIARRITZ may retain certain data if processing is required by a legal obligation or for the defense of a legal claim. In the event of deletion, LE PETIT CAFÉ BIARRITZ will inform the recipients of the data unless this is impossible or disproportionate.

5. Right to object to the collection and processing of your personal data

This right can be exercised in two cases: when processing is based on a legitimate interest, or to prevent commercial prospecting.

Response times

All requests relating to your personal data must be accompanied by a copy of a valid proof of identity, and state the address to which LE PETIT CAFÉ BIARRITZ can reply. LE PETIT CAFÉ BIARRITZ undertakes to reply within one month of receipt of your request.

Personal data breaches

In the event of a breach of your personal data, LE PETIT CAFÉ BIARRITZ undertakes to inform the CNIL in accordance with the RGPD. If you feel that LE PETIT CAFÉ BIARRITZ is not complying with its obligations, you can submit a complaint to the competent authority. In France, this is the CNIL, via this link: https://www.cnil.fr/fr/plaintes/interne